Swiss Air Lines reviews


  Overview    Aircraft    Entertainment     Experience    Frequent Flyer    Lounges    Routes    History    Tips & Web    Food    Drink    Your Reviews    Swissair Forum  


Facts at a glance
Frequent Flyer Star Alliance
Fleet 82 (28 long haul)
Seat Pitch Economy 32" Business: 60" First: 83"
Food Full service
Drink Full service
Airline Code LX
Lounges Senator Business
Swiss First Class
rating 8 out of 10         4 Star Rating: Very good
Swiss Business Class
rating 3 out of 10         1.5 Star Rating: really rather poor
Swiss Economy
rating 3 out of 10         1.5 Star Rating: really rather poor
Latest News:
Airline reviews Swiss Air Lines Overview
Swiss Air Lines Fleet, Seats, Lounges, Food

Swiss Air Lines Review Overview

Rating: 5 out of 10 2.5 Star Rating: Average Reviewed from 42 flights with 123 photos.
NEWS: Swiss Air Lines has ordered a new Airbus fleet, with 48 new planes. There are five A330-300, two A320, and two A321 aircraft. They will be delivered to Swiss between 2012 and 2014.

Swiss International Air Lines (or in it's conventional name, just Swiss) is a Lufthansa subsidiary and the principal grandfather airline of Switzerland operating scheduled services in Europe and to North America, South America, Africa and Asia.

A full-service airline, the quality can bit a bit hit or miss: certainly in economy there are certainly better airlines. The soft product - such as the food and the service - can be better than you'd expect, but the hard product - the planes & seats - can be a bit random: often there is no way of knowing if you'll get a new plane with all the frills, or an older version with dodgy seats and entertainment. Swiss Air Lines seatback TV details.

Up at the pointy end things are much better, with Swissair reviews showing a lot of investment by Swiss in seat design: the lie-almost-level seat is roomier than most, with an unusual alternating pattern. ... read more about Swiss Air Lines's seats and fleet.

The airline had a disastrous press in the early part of the new millennium, thanks to a spectacular crash that led to it's bankruptcy. However the new version of Swiss continues to forge ahead, it still maintains a free food and bar policy even in economy, and - mainly due to its owner, Lufthansa - serves most major EU destinations at least once a day. It will never be at the forefront of service or quality longhaul, but does act as a flagbearer for Star Alliance operations at the heart of Europe. Or would do - if Switzerland would ever join (Europe, that is). Swiss Air Lines inflight experience.

The airlines main international hub is at Zurich (at Zurich Kloten Airport), although it does have another much smaller hub at Geneva.

On board you can can very much feel as if you are flying on Lufthansa. There's a reason for that - the airline has very close links with its effective owner. Reviews and opinions are mixed about this takeover, and the loss of Swiss' own frequent flyer club was felt hard by loyal passengers who were forced into Lufthansa's Miles&More scheme (which Swiss flyers tend to call Miles&Less).

Although a new airline - it started flying in 2002, using the remains of the old Crossair when the original Swissair went bust - it has become more and more like it's old namesake, and in 2012 even revamped it's logo to look very much like the old Swiss one, adopted the new strapline "Our sign is a promise", and the new logo used the familiar Swiss-cross already used on the airline's existing logo, but now placed within a tailfin.

But all in all Swiss is certainly well worth trying, and Swissair reviews show a certain clean efficiency that is the envy of airlines in less fortunate parts of the world.

Continue to Swiss Air Lines seats & aircraft




Swiss BAE 146 at Zurich in special Shopping livery July 2006
Swiss RJ100 at Zurich in special "Shopping" livery

Note that all reviews and opinions on Swiss International Air Lines food, service, seats, planes, upgrades, lounges, and the Frequent Flyer scheme is soley at my judgement. No legal liability is accepted if you take my advice.