Delta reviews

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Airreviews opinion

Delta Air Lines: a two star airline

► International BusinessElite Class

Seat very good seat, but only on Boeing 747 & new Airbus aircraft

Food & Drinks are pretty good for a US carrier.
► International Economy Class

Drinks are free, with complementary wine & beer.

Seat is sub-par, and on some aircraft very tired.

Entertainment is good, with decent seatback TV and AVOD.

Food so-so food: not really the best.
► Domestic

Aircraft often are overbooked, and often run late.

Frequent Flyer not the best: high redemption rates.

Food & Drinks are expensive. No free bar in economy.

First Class No free food except for longest flights.

Lounges better than most, recently refurnished.

Your reviews

Delta Airlines
Rated 3.9 out of 10 from 28 reviews

Recommended by 36% of reviewers (4 for, 7 against, 3 abstain)

Seat		3.8
Food		5
Drink		3.6
IFE		1.6
Service		4.2
Value		4.3

Longhaul

4.1

Econ

Biz

Shorthaul

Econ

First

Domestic

Econ

First

stars		total
0-1		2
2-3		6
4-5		1
6-7		3
8-9		2
10		0

More reviews►

Delta Airlines Reviews 14 reviews, showing 1 to 10

▶

Delta Airlines Review: Comfort Seating Ripoff

+1 votes

Overall: 2/10
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Inflight Meals
Inflight Drinks
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Service
Value for Money
Recommended

I paid an extra 386 for comfort seating me and my wife for our trip from the west coast to Detroit. I always buy premium economy seating as the extra leg room is usually worth the cost. As far as I can tell I didn't get any extra leg room. My knees were jammed into the seat back in front of me, which was unable to fully recline due to my knees. So Delta not only ripped me off the lady in front was not able to fully recline her premium seat.

Domestic	Premium Economy
Aircraft	Airbus A320

to	Detroit - Wayne County
On	October 2014
By	Stephen Smith
17th Oct 15	United States

Delta Airlines Review: Don't trust Delta

+1 votes

Overall: 2/10
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Inflight Drinks
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Value for Money
Recommended

In March 2014, I booked a flight from San Diego to Vancouver, BC. There was a one hour stopover with plane change at LAX. Between that booking and the flight date of November 30th, Delta made 6 changes or cancellations to this single reservation, resulting in the change in planes being switched to Seattle with a 4 hour stopover. When my flight arrived in Seattle, a further one hour delay was announced. I asked the reason and was told that it was because of ice, despite the fact that it was a sunny day with dry pavement everywhere, and the plane was coming from Las Vegas. The clerk then mentioned that Delta did not offer compensation for weather related delays. The lie about icing was confirmed by another clerk who checked in her computer and found the delay was really caused by mechanical failure. I then asked what compensation Delta would give me for a 5 hour stopover involving dinner time. I was offered a chocolate bar. Delta is the last airline I would ever choose in the future because I can't trust them.

Shorthaul	Economy
Aircraft	Boeing 767
Route	SAN
to	Vancouver
On	November 2014
By	Ron Knight
3rd Dec 14	United States

Delta Airlines Review: domestic first class trip

+2 votes

Overall: 6/10
Seat
Inflight Meals
Inflight Drinks
Entertainment
Service
Value for Money
Recommended

	a good value for money but considering that domestic first class does not include lounge access you need to buy it seperately.the seats ant all that great they have amnual recline though.the seat pitch is good and they really do have a good service onboard although there is also a free bar and meals are pritty good

Domestic	First Class
Aircraft	Boeing 737-700
Route	Los Angeles
to	Orlando
On	May 2013
By	marcelo rozengurt
12th Nov 13	United States

Delta Airlines Review: Pathetic Like an old indian bus. Never again

+3 votes

Overall: 2/10
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Inflight Meals
Inflight Drinks
Entertainment
Service
Value for Money
Recommended

Used KLM till Amsterdam Then on to Delta air ways to Bombay. My god a shock from what KLM is to what Delta is. The seats were already dead when they were installed. And now there is just a wooden bench left with cloth. The food is same as what once i saw at the salvation army hostel when volunteering. On my way back , they fed just a stupid snack on a long flight. have you seen a stale indian small banana? Yes this is what they feed you too. I will never ever take delta unless i was stuck some where! I rather pay lot more than take Delta. Have you ever tried to get a flight using their points? Dont even bother.

Longhaul	Economy



On	October 2012
By	malimu
25th Oct 12

Delta Airlines Review: Torturous economy comfort seats

+2 votes

Overall: 0/10
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Value for Money
Recommended

	Paid extra for economy comfort on MD88, it should be called economy torture seats. They are very tight and require a seat belt extension. I have never needed one before in 40 years of flying. My Husband had the window seat and felt very cramped in the shoulders. We should have been warned by the airline that these seats are only comfortable for small people.

Domestic	Premium Economy
Aircraft	McDonnell Douglas MD-88


On	September 2012
By	kay
26th Sep 12	United States

Delta Airlines Review: Delta a tale of 2 airlines.

+2 votes

Overall: 6/10
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Inflight Meals
Inflight Drinks
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Value for Money
Recommended

Journey out was mediocre at best an old plane that looked like it hadn't changed since the 1980's. On the flight from Heathrow to Atlanta, surly cabin crew, and transfer at Atlanta airport was stressful and the flight to Boston was delayed. However, Delta was excellent on my return trip. Detroit airport is a wonder to transfer in and the aircraft used to Heathrow was modern, with PTVs and very friendly cabin crew.

Longhaul	Economy
Aircraft	Boeing 767
Route	London - Heathrow

On	May 2012
By	Sappire12
2nd May 12	United Kingdom

Delta Airlines Review: A charge even for water!

Overall: 2/10
Seat
Inflight Meals
Inflight Drinks
Entertainment
Service
Value for Money
Recommended

Delta has sunk to a new low this time! I boarded my longhaul flight and found crumbs on the seat and no videoondemand entertainment. There were, however, overhead monitors and the one in my section was upsidedown. It was funny watching the CEO talk about how great Delta is during the safety video on an upsidedown monitor. Later on, I approached a flight attendant and politely asked for water. He responded with a "no" and asked for five dollars. I thought it was a joke at first, but he refused to give me the water. After an awkward minute, he finally handed me my drink. The food was terrible, flight attendants were morose, and the plane was dirty. Delta is the worst US carrier and the competition is tough.

Longhaul	Economy
Aircraft	Airbus A330
Route	New York - Kennedy (JFK)
to	Amsterdam
On	January 2012
By	Lowergear
2nd May 12	Australia

Delta Airlines Review: Upgraded to Economy Comfort a great way to fly!

+2 votes

Overall: 5/10
Seat
Inflight Meals
Inflight Drinks
Entertainment
Service
Value for Money
Recommended

I booked with Delta on price alone and after reading reviews was a little worried about what we might expect. Overall the flights were great. We couldn't get seats together on the way out, so upgraded to Economy Comfort which was very comfortable with extra legroom. Staff on the way out were awful. Return leg, the staff were much better although the Delta terminal at JFK is truly woeful: probably the worst airport I've ever been to. Meals, drinks, personal entertainment on both flights all excellent.

Longhaul	Premium Economy
Aircraft	Boeing 777
Route	Paris - Charles De Gaulle
to	New York - Kennedy (JFK)
On	November 2011
By	Chardonnay
2nd May 12	France

Delta Airlines Review: Just plain bad on domestic routes

-1 votes

Overall: 1/10
Seat
Inflight Meals
Inflight Drinks
Entertainment
Service
Value for Money
Recommended

Deltas aircraft are old, tired, and grubby. The Interior showed a lot of wear and tear and my seat had crumbs all over it. I'm 6.2 and leg room and seats were very uncomfortable. No entertainment system, just old central screen and overhead displays with miserable quality picture. Cabin crew were cold and sometimes rude. Meals were very bland and poor quality. Delta looked very subpar in this case. On a way back I had to change planes in Atlanta and go via customs leaving me with no time to spare. Despite the fact that I was at the gate of my next Delta flight 5 minutes past beginning of the boarding time the gate was empty and the door locked. Will avoid flying Delta from now on.

Domestic	Economy

Route	Cincinnati - Covington
to	Washington Dulles (IAD)
On	May 2012
By	Itit
2nd May 12	United States

Delta Airlines Review: Ancient planes to Bangkok via Tokyo

+2 votes

Overall: 3/10
Seat
Inflight Meals
Inflight Drinks
Entertainment
Service
Value for Money
Recommended

Be aware Delta flies old Boeing 767300s all the way to Bangkok. They have old cradle style leather business style seats, worn carpeting and tiny bathrooms. Very antiquated entertainment systems. How Delta stays competitive with this product on these international flights competing with the Asian carriers is beyond me. Flight attendants were in a hurry to get the dinner service out as soon as possible. Food was ok, Japanese menu better then Western. Drink service poor, ran out of red wine. Flight attendants on this run not very pleasant. Japan to Bangkok had very tight connection, however Narita airport very good at moving you through and my bags made it. Second leg of trip was on an Airbus 330300, new plane, new pod style business seats, so why the better plane on the shorter flight? Flight crew were friendly and helpful, service not rushed, much better experience. Delta needs serious upgrades of their seats in business and an attitude adjustment for their flight attendants, mostly the U.S. based crews, the Asian based ones are great.

Longhaul	Business Class
Aircraft	Boeing 767
Route	San Francisco
to	Bangkok Suvarnabhumi
On	March 2012
By	Sara
2nd May 12	United States

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