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Qatar Airways Reviews

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Qatar Airways passenger reviews

  Would you like your say on Qatar Airways? If you would like to contribute, please write your own review & trip report. Reviews are contributors opinions alone, but as the editor I may cut comments violating the terms & conditions ).
Airreviews opinion
Qatar Airways: a four star airline 4 Star Rating: Jolly good

Your reviews
Qatar Airways
Rated 4 out of 10 from 16 reviews
Recommended by 66% of reviewers (2 for, 1 against, 1 abstain)
Seat
 4
Food
 4.7
Drink
 4.5
IFE
 4.2
Service
 4.5
Value
 4.5
Longhaul
2.6
Econ
8
Biz
0
First
Shorthaul
0
Econ
0
Biz
stars  total
0-1
 1
2-3
 1
4-5
 1
6-7
 0
8-9
 1
10
 0


Qatar Airways Reviews 4 reviews, showing 1 to 4
1
Qatar Airways Review: Abysmal. Utterly dreadful. Qatar Airways make Fawlty Towers
 
Overall: 1/10
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Inflight Meals
Inflight Drinks
Entertainment
Service
Value for Money
Recommended
Their plane was broken. Fair enough, it happens. But Qatar Airways spent 6 hours after the scheduled departure time telling us that we'd be boarding soon. I rescheduled work commitments on the basis of their promised departure time. They then cancelled, and made us queue for over 3 hours for baggage, coaches and hotel. We got to hotel room at about midnight and were told to be at reception for collection at 7:30 for flight at 10:30. But noone there at 7:30; instead a message (from the hotel staff) that we'd be collected at 10:00. I rescheduled my work commitments again. But nothing at 10:00 instead a message that they'd update us at 14:30. The Qatar Airways staff were dismissive, disinterested or just plain abusive throughout. It was all incredibly badly managed and we were treated like dirt and given no reliable information at any point. Shortly before midday, I got on a coach to Heathrow and then spent over 4 hours queuing (no information and no seats just a tiled floor to sit on). I eventually managed to get a rebooking with another airline and eventually arrived 29.5 hours late. Qatar Airways later emailed a response to one of my earlier 'please tell me what on earth is happening' emails and apologised for the 5.5 hour delay (presumably because they are hopelessly incompetent and cannot count up to 29.5). I will never use this appallingly amateur and abusive company again.
LonghaulEconomy
On
ByV Annoyed
24th Dec 15
      
Qatar Airways Review: Boeing 787 Dreamliner
  +1 votes
Overall: 2/10
Seat
Inflight Meals
Inflight Drinks
Entertainment
Service
Value for Money
Recommended
Boeing 787 Dreamliner: The major complaint is the seating in Economy which is the 3x3x3 layout. The seats are very narrow, the seat pitch is 31" which is just about tolerable until the person in front reclines their seat and then you have your seatback screen about 6" from your face (or so it felt like). However the biggest bugbear is the installation of the IFE box under the seat in the aisle and window seats and which restricts legroom. It is extremely annoying being impossible to get comfortable as you can't sit straight without one leg rubbing against it.
LonghaulEconomy
On
ByC McLuckie
18th Feb 15Australia
      
Qatar Airways Review: Long, rather painful flight, in economy
  -1 votes
Overall: 5/10
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Inflight Meals
Inflight Drinks
Entertainment
Service
Value for Money
Recommended
One of the longest flights in the world is from Melbourne to Doha. And boy was it tedious. Very late night departure, and then woken up three hours into the flight for fairly middle of the road food. Couldn't sleep, no good movies on board, and I got bored! No crew around either. They all seem to vanish in the middle of the night.
LonghaulEconomy
AircraftBoeing 777
RouteMelbourne
      toDoha
OnDecember 2014
ByTony Chorn
4th Feb 15Australia
      
Qatar Airways Review: Really really good in Business Class
 
Overall: 8/10
Seat
Inflight Meals
Inflight Drinks
Entertainment
Service
Value for Money
Recommended
Had a great flight from Istanbul to Doha in Business Class. The crew on board looked after me really well, and kept the wine and food flowing freely.Great entertainment system, new plane, lovely food. Only downside was at Qatar Airport, which is still being rebuilt, and at Istanbul, where I was told there was no lounge, and a paid to go into the Millenium Lounge, which was a bit of a dump
LonghaulBusiness Class
AircraftAirbus A330
RouteIstanbul Ataturk
      toDoha
OnJanuary 2014
ByIvan
4th Feb 15Austria
      
 
1

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