Qantas passenger reviews

Qantas reviews are pretty favourable, with most passengers enjoying the above average Qantas inflight experience, although it can be a little mixed on shorter flights. Qantas Seats which include a great new business class seat, and the Qantas Fleet includes the Boeing 777, which deliveres an uprated experience in all cabins. All seats on the longhaul aircraft have Qantas inflight entertainment seatback TV screens, with AVOD play on demand. There is also Qantas inflight wifi on the Boeing 777. Qantas inflight meals are generally pretty good, and all are complementary. Qantas Drinks are also free on board.
International Business Class
Seat is brand new, and very good, all aisle access.
Food good, small quanties, but can pre-book meal.
Lounges being updated at all major ports.
International Economy Class
Seat is OK, but not leading the pack.
Entertainment Ok, limited selection, but Aussie content
Food & Drinks so-so food, generally OK. Free bar is good.
Aircraft older 747s are not so great. ► Domestic Economy Class
Frequent Flyer Scheme generally good, but poor availability thanks to many point earning oppotunities
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Reviews of Qantas

Rated 6 out of 10
From 330 passenger reviews
Recommended by 50% of reviewers (1 for, 1 against, 3 abstain)

Brisbane to Auckland Return OctNov

2/10 | Economy Longhaul | Airbus A330 | Auckland to Brisbane

The food served was tasteless and not appetising at all.Sorry but would not feed to my Dog.Qantas food has gone downhill and it is probably a cost thing. But why bother serving a blob of food. A nice salad would have been more welcome. The so called dessert was a Choc Coated Ice Cream which was melted. So underwhelming and would rate at about a 2 out of 10, or a star rating of 1 and would be even less if that was possible a 12 Star.Arrival in Brisbane when someone else again took my prebooked Wheelchair. Second time it has happened. Except for the Assistance of Rob (Supervisor) we were left to be last out and through Airport. Rob was a breath of fresh air. If Airport Assistance is prebooked, no one else should be able to take that equipment. Bring extra, but make them wait not the Special Assistance (Pre Booked)

| Australia |  



Surprisingly good for economy

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8/10 | Economy Longhaul | Airbus A380 | Sydney to Los Angeles

The service was friendly and attentive,the legroom was decent, but not great, for economy, there were lots of good TV to watch, and the food was good.For such a long transoceanic flight, I am used to the cabin crew coming around with drinks on a regular basis to keep people hydrated. That didn't really happen on this flight; I had to get up twice and walk to where the crew were hanging out (in a closedcurtain area) and ask for water. But that's is a small issue.Generally, pretty good flight..

| United States |   +1 votes



Great flight, couldn't be better

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Drink
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Recommended
9/10 | Economy Longhaul

This is a regular run for me on Qantas from Sydney to Dallas so as a known quantity it really is very familiar. I was in the economy cabin and sat just in front of the galley so it was a bit busy but nothing too disruptive. Could recline my seat without having anybody behind complaining. Being a Platinum frequent flyer has its perks with a personal meet and greet, Jack and Coke to start of the journey and the CSM dropped off some noise cancelling headphones. Food was untouched as I had loaded up in the lounge. The flight itself was uneventful and had a spare seat next to me so could spread out a little. The IFE was not used much save to check the flight map. Have discovered the joys of Netflix. Many folk complain about Qantas and its service but honestly I'm not sure what they anticipate. If you are in a premium cabin then the level of service is different. In Y, the FA's have a lot of people to feed and look after so personal touches may not be there all the time. All in all a satisfying flight as always with on time arrival.

|   +2 votes



Great, healthy food in economy

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7/10 | Economy Domestic | Boeing 737-700 | Adelaide to Brisbane

Qantas is one of the few domestic airlines to still offer free food. Their latest menu includes two choices on most flights. I've had the chickpea salad with duck (three small slices) and a good mixed coleslaw with one large but thin slice of roast beef over it.These new choices are both healthy and fresh but also an appropriate size for a meal. Enough to be filling but not bloating. Just the right amount of meat to satisfy meat eaters.A huge improvement from recent fare and certainly from the bad old days of one brown, one white slice sandwich with stodgy filling guaranteed to please noone.IFE is nonexistant on domestic, they have some wistreamed thing that I couldn't be bothered installing on my full android phone. Businesses should stop assuming that your phone is for them to clutter up with apps. I don't have memory for an app from everyone I do business with get real.

| Australia |   +1 votes



Be careful with your seats

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IFE
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Recommended
4/10 | Economy Longhaul | Boeing 747 | Sydney to Los Angeles

A pretty dire experience. On checking in, we were offered "better" seats, and we were moved from the middle of the plane (seats which we had chosen well in advance) to seats in the back of the plane which did not recline. Also, we were stuck next to the bathroom, with the lights on throughout the flight and the fully reclined passengers in front of us. The best part was the guy in front of us throwing our carry on around in the bin so he could get his two very large suitcases in. The cabin crew never said a word. Next time we'll fly the other airline.

| United States |   +1 votes



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